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FAQ

Can I find Secret Beauty Club products in store?
We currently retail exclusively online through our website, Amazon and many social media platforms.
How quickly will I receive my order?

  We offer the following shipping options:

  • Standard Shipping (FREE) - Delivery usually within 3 to 7 business days
  • Expedited Shipping ($4.95) - Delivery usually within 2 business days
  • Priority Shipping ($9.95) - Delivery usually within 1 business day
  • If you have any queries or special requests, please contact us prior to placing your order.

    I would love to receive deeply discounted products for review. Where do I sign up?

    We host promotions from time to time, offering deeply discounted products in exchange for your honest and unbiased opinion. Make sure to join our mailing list so you hear about upcoming promotions!

     

    Tell me more about your No Problem Guarantee

    If you're not satisfied we're not satisfied! When you order now, know that you're protected by our  'No Problem' guarantee even if you return the bottle completely empty. Just drop us an email or use our contact form providing us we your order number and we will issue a refund. Refunds are usually processed within 1 – 3 business days.

     

    Can I use your products if I am pregnant and/or nursing?

    Our products have not been tested on women who are pregnant or nursing. We always recommend that you consult with your physician before using any topical product during pregnancy or lactation. We recommend avoiding any products containing Vitamin A or its derivatives (Retinoids) while pregnant.


    If you have any other questions at all please drop us a line, we love hearing from you.

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